AAMCO of Lakewood Wa Mega Cars LLC In November 2012 my wife brought my 2009 Dodge Ram in for a transmission service. I was deployed to Afghanistan during this time so I was not able to deal with this myself. They used the wrong fluid a Lakewood, Washington!!
In November 2012, my wife took my 2016 Dodge Ram into AAMCO for a transmission service. I was deployed during this time so I was unable to deal with this myself. The service was completed and paid for and no additional repairs were recommended. A month after the services were completed my wife took a trip to California to visit family over the holidays. The truck broke down in Carlsbad, CA and was taken to the local dealership. The service manager indicated that the transmission was 2 quarts low on fluid and the wong type of fluid was used. She indicated that the transmission had just been serviced a month ago. The cost to repair the truck was $1213.56. When my wife returned to Washington, she called AAMCO and explained what happened. At first they seemed very cooperative but then started to give her the run around and question the validity of everything the dealership said was wrong. Finnally they said they were not responsible and offered nothing to make the situation right. On my return from deployment, I called and spoke with Dale (he is listed as the owner on the BBB website). He told me that nothing they did to my truck would have caused the type of failure that occurred. I informed him that I found it strange that leaving the transmission 2 quarts low would not cause any damage and this issue was totally unrealted. He stood by his position.