Allen Car Care Center Damaged steering wheel while truck was in for service Allen, Texas!!
Back in Feb, 2011, took my truck in to get a wheel bearing replaced. Bob, the owner, called me several hours later to tell me that both he and a tech test drove the truck and didn’t hear any issues with the wheel bearing. I told them to go ahead and replace it. He called me later to tell me the truck was ready and that my steering wheel was really loose. It wasn’t that way when I dropped the truck off and he didn’t say anything about it when he called me the first time after they had drove the truck. They did something to cause the wheel to become loose and won’t fess up to it. I had to drive the truck with a very loose steering wheel to Ford to get it repaired the next morning. If the steering wheel was loose before I took it in to him, it would have been the first thing I or anyone would have wanted looked at and repaired.