This company is what is referred to as an "order gatherer". That means that they operate a website to capture gift basket orders for delivery in various countries and cities and when they d they go looking for a gift basket provider to hand the order over to. My aunt in Australia ordered a basket for me through them. She paid them US$209.00 and they went and handed it off to a local basket provider to prepare and deliver to me for US$67.00. My aunt paid way too much, I got way to little and they made fortune for doing absolutely nothing. They’re thieves and if you track them online you’ll see they’re from Russia but pretend to be from the USA. Avoid them like the plague. What they do is legal but totally immoral and for that the BBB gives them an "A" rating so that tells you a lot about the BBB. If you want a gift basket then go to onlinegiftbaskets.com where you buy the actual product of the local operator and pay the same price they would charge you if you walked in their front door with only a small handling and processing fee for doing the work for you. No scams, good value.