Not producing Bitcoins after deposit or Refund


My Complaint: I deposited $3000 into a Bank of America account whike talking to Lindsey on the phone and was told my bitcoin would be sent in 15 to 45 minutes. After going thru the verifacation process 4 times I was informed tgat my Bitcoin Wallet had been accessed from a sanctioned country. They then wanted my wifes id to verify her. I informed them that she was able to do that at present. I also had to reverify the bitcoin address 5 times as they had changed it. I also provided a new address. This has been going on for over 3 weeks and no resolution yet. I also contacted the Florida Attorney general’s office. Also was informed they do noy give refunds but on the deposit receipts they say For Refunds call the 866 8412646 number.


My Demand: either refund my money or depisit my bitcoin with interest

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