WINDSTREAM OF KENTUCKY

BILLING – I TALKED TO A LADY NAME KAY SEVERAL MONTHS AGO ABOUT MY BILL. THEY TRIED COLLECTING THERE PAYMENT BEFORE THE 3RD OF THAT MONTH. I TOLD HER IM ON DISABLITY AND I ONLY GET ONE CHECK A MONTH. I DONT HAVE ANY MONEY UNTIL THE 3RD OR LATER OF EACH MONTH. SHE SAID CORRECT THE PROBLEM AND IT WAS UNTIL YESTERDAY WHEN I CHECK MY BANK BALANCE BECAUSE THEM TRYING TO GET THERE MONEY BEFORE THE 3RD THEY MADE MY BALANCE NEGATIVE 128.38 AND I CHECK THIS MORNING AND THE BANK ADDED 34.00 TO MY NEGATIVE BALANCE. IF THIS PROBLEM IS NOT CORRECTED TODAY THE WILL COLLECT THE MONEY FROM MY CHECK ON THE 3RD WHICH AFFECTS ME PAYING BILLS.SHE TOLD ME MONTHS AGO IF I HAD PROBLEMS AGAIN TO CALL HER AND I DID SEVERAL TIMES BETWEEN YESTERDAY AND THIS MORNING. I GOT A MESSAGE FROM HER THIS MORNING TELLING ME NOW SHE CAN NOT FIX THE PROBLEM AND I NEED TO CALL SOMEONE THAT CAN. SHE DIDNT GIVE ANY NAME OR NUMBER TO CALL TO GET THIS PROBLEM FIXED!

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