Deceitful Telemarketing Practices – During the audio-recorded transaction, I asked if I could receive the initial set without the subscription service. A former WordSmart employee posted that if you don't want the subscription service or a continuity account — say I DO NOT WANT THE SUBSCRIPTION SERVICE. Eventhough I asked the telemarketer if I could get the first set without the additional ones being sent, she did not alert me of this option. It's on the recording. | WordSmarts telemarketing practices are deceitful and misleading. The caller will begin the conversation by saying that WordSmart was at a college day at your sons or daughters high school and that your child stopped by their table and this is a follow up call. The caller will tell you that high school that your child attends endorses them. I checked our high school principal of 20+ years and she said, I have checked in with everyone I can think of and no one knows of this group. | Before you purchase anything from WordSmart, please read reviews at these websites: | download.cnet.com: 13 out of 17 user reviews gave them a terrible rating (1 star) | ripoffconsumer.com: 29 scathing reviews their products and services | complaintsboard.com: 14 unfavorable reviews | pissedconsumer.com: more reviews by dissatisfied customers | bbb.com: 20% of the 256 complaints are unresolved and most of the complaints are about problems with products and services. | After my horrific customer service interaction with WordSmart and reading some reviews, I canceled my credit card and signed up at donotcall.gov to be added to the National Do Not Call List. Unfortunately Im out $375. Worse yet, I feel incredibly stupid for having been duped by WordSmart. I thought I was too smart to be scammed. | What I learned from this $375 lesson is to research before buying and use a single purchase, one use credit card for phone or website purchases if Im not sure of the company or institution. If I had signed up at donotcall.gov, I would never have received a cold call from WordSmart and I wouldnt have lost the money. Hindsight is 20/20.