I also ordered a trial bottle of CBD capsules on 2/6/19 for $4.95. When I later checked my bank account, I was debited for $85.90. on 2/12/19 I received both capsules and oil (which I never ordered). I immediately called asking for info to return..I received an RMA number and mailed the unopened products. When I called on March 1, 2019 to inquire about my refund, they asked for the original RMA #. When that wasn’t enough, they asked for the tracking #. Long story short, as of today, they’re telling me a refund was issued on 3/4/19 and to allow 7-10 days for it to hit my account less almost $10 for some BS nonrefundable fee. This company is the worst! I’d bet the actual products were not more than sugar pills and water. Please beware when ordering online…too many scammers out there!!!